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Minecraft Support Specialist

Telecommute (From Home)

NetherBox is looking for an experienced Minecraft Support Specialist to work alongside our team and appropriately handle hundreds of tickets submitted by clients per month.

Responsibilities & Requirements
  • Must be 18 years old (no exceptions.)
  • Helpful, nice, and kind attitude & personality.
  • Strong understanding and familiarity with English.
  • Help provide support in an increasingly paced environment where hundreds of tickets are submitted per month.
  • Work alongside your co-workers and management team to provide quick and efficient support.
  • Provide detailed status updates to management/co-workers when and if needed.
  • Be able to easily adapt in an permanently-changing industry.
  • Able to easily communicate via Slack and/or Skype.
Brownie Points (Helpful Attributes)
  • Previous experience in utilizing Multicraft.
  • Previous experience with administration utilizing WHMCS.
  • Previous experience and knowledge with Slack integrations and Trello boards.
  • Previous experience with Minecraft hosting support.

Think you're the right fit?

Apply For This Position